Welcome to our information page and thank you for shopping at Best Baby Gift Baskets. We hope you feel comfortable and relaxed knowing that our number one goal is to provide you with the best in customer service and satisfaction. Hopefully any questions or concerns you might have will be answered here. We've covered the basics, but we fully understand there are many other things you may want to contact us about, so feel free to e-mail us at one of the links below. On occasion, a blanket or outfit my be substituted with a different design in the same category. (ie. baby boy baskets will always be made with blue blankets and blue clothing, etc.) Thanks again for shopping at Best Baby Gift Baskets. If you have any questions, comments or suggestions please feel free to drop us a line at: P.O. Box 5515 Bella Vista, AR 72714 admin@bestbabygiftbaskets.com At BestBabyGiftBaskets.com, we realize that shopping online can feel a bit risky. However, the truth of the matter is that advances in secure server technology have made shopping online just as safe as using your credit card to shop around town or over the phone. Our goal is for you to feel as comfortable using your credit card at Best Baby Gift Baskets as you do everywhere else that you shop. ~~~~~~~~~~~~~~~~~~~~~~~~~RETURNS~~~~~~~~~~~~~~~~~~~~~~~~~ Best Baby Gift Baskets will allow returns of new, unused baby baskets within 15 days from the time of purchase. Ship the item back to us insured, for your refund. We do our best to keep all items in stock. If an item is out of stock a similiar item may be used instead. This is a rare occasion. ~~~~~~~~~~~~~~~~~~~~~~~~~SHIPPING~~~~~~~~~~~~~~~~~~~~~~~~~ We offer free ground shipping on all orders. All orders ship via Fedex. Most orders ship within 1-2 business days after we recieve the order. Please be sure to allow for the weekends and the 1-2 business days for us to process your order. Best Baby Gift Baskets strives to provide the lowest possible shipping costs on all products. Please refer to the shopping cart for individual shipping costs if you are choosing an Express option. ~~~~~~~~~~~~~~~~~~~~~~~~~~~TAX~~~~~~~~~~~~~~~~~~~~~~~~~~~ We are required to charge 6% sales tax on all orders shipped to addresses in Arkansas, US only. No tax will be charged on orders shipped outside the state of Arkansas, US.